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This privacy policy is for this website www.thermalsuk.com and served by Thermal Wear UK and governs the privacy of its users who choose to use it.
This policy outlines the privacy issues that are relevant to users and the obligations and requirements of website owners, users, and the website. This policy will also detail how this website stores, processes, and protects user information.
Thermal Wear UK won't collect any information that is not required to fulfill your order.
| Type of information | Why and how to use it |
|---|---|
| Name, address and date of birth |
Complete the delivery Fraud prevention checks |
|
Contact Details (Email Address, Phone Number, etc) |
If you have requested it, communication of order updates or marketing information |
| Payment Details |
Make payment Refunds Fraud prevention checks |
|
Contact History (Emails, letters, etc) |
Customer support Training for staff |
| Purchase History |
To complete transactions Customer support Optimise your buying experience |
| Survey Responses/Competition Entries |
Enter the process Take a look at the responses to our survey |
| Device and IP Information |
Site optimisation You can set default options (e.g. language and currency). Fraud/Virus protection |
| Session data anonymized |
Improved site usability Site performance improvement |
We don't sell your personal data to third parties and we won't. This includes your name, address, email, or payment information.
We share your data with these companies to be able to offer our services as an integral part of providing them with their services, as stated in this statement.
We may share aggregated, anonymised data and analytics about customers with third parties. However, we will ensure that it doesn't identify you and conforms to all applicable data transfer security protocols.
Unless you give us permission to do so, we may occasionally send you marketing messages by email, SMS or mail. These messages will keep you informed about what's happening and help you find and buy our products.
You have the right to stop receiving marketing messages at any time. This is possible:
After you have completed this, we will update the profile so that you no longer receive marketing messages. It might take several days for all of our systems to be updated. You might receive messages while we process your request.
Service communications such as order updates and marketing messages can be stopped by not stopping the sending of marketing messages.
We will keep your information as long as it is necessary to provide the services or (in case you have contacted our Customer Service team), as long as we need to provide support-related reports and trend analysis.
Only information that is necessary to comply with legal or regulatory requirements, resolve disputes or prevent fraud or abuse, or enforce our terms will be kept.
If you want to exercise your rights, have a complaint, or just have questions, please contact us at info@thermalsuk.com
Cookies are used to make sure you get the best out of our website. Cookies are tiny text files that we save on your device to allow you to access the site. Cookies are used to track your usage of the software and make it easier for you to use the site. A temporary cookie, for example, is used to track your "session".
Please refer to our cookie policy for more information.
This privacy notice does NOT cover links to other websites within this site. We recommend that you read the privacy statements of any other websites you visit.
We keep our privacy notice under regular review. Last updated on 20 January 2018, this privacy notice.
20-22 Wenlock Road, London, N1 7GU, United Kingdom
Email: info@thermalsuk.com